The TRCC or the Texas Residential Construction Commission was reported by the agency itself to be set up "allegedly" so homeowners could easily and quickly resolve punch list like problems with their homes. Well it should come as no surprise that the builders have "engineered" this program to intimidate and overwhelm the average homeowner.
Now, when the homeowner files a complaint with the TRCC, an inspection by an independent inspector is supposed to occur at the home and the builder is invited to attend. What is remarkable is what happens next.
The builders, especially if they are tract or national builders, bring a small army into the homeowner's house. They bring their lawyer, several inspectors and corporate personnel and for what purpose? To put the squeeze on the consumer? Not at all. They want to manipulate the "independent" inspection.
The entire time that the inspection is occuring, the lawyer is constantly arguiing and spinning their version of what is there. Various inspectors will step up for the builder and remind the "independent" inspector of what they found and how they see it. In effect, the builder wants to keep the consumers out of the court room, but they don't mind litigating that consumer's complaints in the sanctity of their own home.
It is mind boggling that the building industry shamelessly lobbies for legal protection and then hires it's own guns to skew the process.
How do you end it? Make the TRCC disallow any lobbying during the inspection. Why the builder is allowed to be there at all befuddles common sense. Leave the inspector alone to do his job.